Employment Opportunities » IT Help Desk Manager

IT Help Desk Manager

IT Help Desk Manager
The IT Help Desk Manager is responsible for management and support of the technology infrastructure and
information services at Beacon Academy.

▪ Provide day-to-day management, maintenance, and support of the IT department, including data network and backup systems, WIFI, firewall and security issues, website, databases, servers, printers, and telephone systems
▪ Partner with outside IT consulting firm to develop a strategic and long-range technology plan
▪ Partner with the Business Manager & Head of School to manage IT budget
▪ Manage classroom tech needs and support student laptop user issues
▪ Manage vendor for copier, printers, phones and security
▪ Manage inventory of all school-owned or leased equipment including desktops, laptops, iPads, digital projectors, copiers, printers, and administrative needs of school vehicles etc.
▪ Bachelor’s degree in Information Technology or equivalent preferred
▪ Competency with administrative and instructional applications of technology
▪ Competency with Google Apps for Education - including Classroom - and Microsoft Office products
▪ Knowledge of network architecture; telecommunication; wireless, mobile, and cloud technologies
▪ Knowledge of administrative and academic database systems
▪ Strong organizational, technical, and analytical skills
▪ Strong interpersonal and communication skills, both written and verbal
▪ Ability to problem-solve efficiently, effectively, and diplomatically
▪ Ability to prioritize and effectively manage multiple tasks
▪ Detail-oriented
▪ Ability to work collaboratively with a team
Contact Beacon Academy
Phone: 224.999.1177
1574 Sherman Avenue, Evanston, IL 60201